You can place an order by phone or by visiting our Shop page above. You can also contact us via email at sales@purlstitchdesigns.com.
Absolutely! We love giving volume discounts, especially when you use our sweaters and scarves for fundraising. For large orders please contact our sales department at 1-800-975-6184 or sales@purlstitchdesigns.com for a larger discount.
Yes, we can create a customized sorority, cancer awareness ribbon or corporate sweater or scarf for you and your organization. A minimum order and design fee apply. Please contact our design department (Mon-Fri 8:30-5:30 Pacific Standard Time) 1-800-975-6184 (ext. 3) or design@purlstitchdesigns.com for more details.
Orders are typically shipped out within two business days of the purchase date for in stock items. Please allow 5 weeks for non-stock custom orders. After the order has been shipped, domestic delivery takes on an average of five to seven business days. We offer priority and express delivery for an additional charge.
We make every effort to keep our items in stock. "Out of stock" products are typically restocked within 2-4 weeks and delivered to you as soon as they hit our warehouse.
If for some unfortunate reason your item is damaged during shipping or found to have a manufacturer's defect we will gladly replace it with an identical item. All items should be opened and inspected as soon as they arrive and deficiencies reported to PURL Stitch Designs™ within 5 business days of the package arrival. We cannot accept returns that do not have their original packaging and packing slips. We will gladly exchange sizes for sweaters that do not fit, however you will pay the return shipping. Please look at our SIZE CHART carefully or contact customer service (Mon-Friday 8:30-5:30 Pacific Standard time) 1-800-975-6184 or info@PURLstitchdesigns.com if you have questions about size before ordering. Please do not send items back to Purl Stitch Designs™ without getting a Return Authorization Number first. Items will not be accepted if a Return Authorization is not issued by Purl Stitch Designs™ within two weeks of receipt.
We hate when companies share customer information!!! Purl Stitch Designs™ is committed to maintaining your privacy and will never sell, share, rent or otherwise release your information to other companies or organizations.
Of course! We are committed to "making a difference with every stitch." 10% of the gross sales of every pink ribbon breast cancer awareness product is given to the American Cancer Society or other breast cancer research organizations for cancer research.
If you love your designer sweater or scarf from PURL Stitch Designs™ and would like to show it off, please send us a digital photo and we will do our best to put your photo in our Designer Gallery. We love fun pictures of you wearing our custom sorority sweaters and we just live for your inspiring photos of our pink ribbon breast cancer awareness sweaters!
Phone: (800) 975-6184 | 4947 163rd Pl SE, Bellevue, WA 98006 | Email: info@purlstitchdesigns.com | Fax: (425) 679-6306